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COVID-19 Resource Hub: Fast answers to your most common questions

With ongoing market volatility, we're getting more questions from clients, and that leads to longer wait times on the phone. To help you skip the line, below are answers to clients' frequently asked questions. Know that we're always here for you – by phone, on Schwab.com, and on our mobile app.

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Self-Service

Common tasks that you can easily complete online.

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    How do I deposit a check?

    Save time depositing checks through the Schwab mobile app directly into your Schwab Bank or Schwab Brokerage and IRA accounts. Find out how.

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    Where can I go for tax questions?

    See common tax questions below or visit our Tax Center to get information about your 1099cost basis reporting and more.

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    How do I transfer funds?

    Whether you want to move funds among your accounts at Schwab or from external accounts, our step-by-step process will walk you through it.

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    Where do I go to open an account?

    Visit our "Open an Account" page and follow the instructions. Not sure what account best fits your needs? Here's help.

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    How do I login or change my password?

    If you need to change your password or login ID, login and visit the Security Center. If you're locked out of your account, we can help you log in.

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    Can I link my non-Schwab account information?

    Yes, go to your Account Summary page, find the 'External' section on your summary and follow instructions to 'add a non-Schwab account.'

Tax FAQs

2019 Tax questions

2019 Tax Year Information

Asset Protection FAQs

Asset Protection

Asset Protection

Cash Solutions FAQs

Money Market Funds

Money Market Funds

Trading and Margin FAQs

Day Trading and Trade Settlement

Day Trading and Trade Settlement

Margin calls

Margin calls

Automated Investing FAQs

Common questions about Schwab Intelligent Portfolios®

Schwab Intelligent Portfolios

COVID-19 Impacts and Other FAQs

Schwab Bank COVID-19 Mortgage Payment Relief

Schwab Bank COVID-19 Mortgage Payment Relief

Schwab Branches

Schwab Branches

Schwab’s Response

Schwab's Response

Account Maintenance

Account Maintenance