Working with you to keep your information SchwabSafe®.
We're dedicated to protecting your account, and working with you to make it even more secure.
Security Knowledge Center
Visit our how-to guides, tips, and more to help you stay safe online. Learn more >
How we protect you.
We're always updating our technology, people, and protocols to keep your personal and financial information safe. While we can't share the details, here are some of the ways we protect you.
Our sites feature encryption and risk-based security technology. These controls, combined with automated alerts, an identity verification process and rigorous monitoring, help defend against unauthorized account access.
Employees who handle sensitive information are trained in privacy and security. Our commitment to the privacy of your personal and financial information can be found here.
Secure process and procedures
Whether you call, visit a branch or go online, your identity will be verified before any sensitive information is discussed.
How to do your part.
To ensure your information is as safe as it can be, security has to be a partnership. Here's what you can do to make your account even more secure.
Sign up for Voice ID.
Access your account over the phone by saying the passphrase when prompted. Voice ID is fast, convenient and secure.*
Call us to enroll at 800-435-4000.
How to stay safe online.
How to stay safe online.
StepCheck your account.
Regularly view your account activity and look out for suspicious transactions.
StepDon't share personal information.
Don't post personal sensitive information on social media. That includes details such as contact and personally identifiable information.
StepBe cautious of phishing attempts.
Don't open or accept communications from an unfamiliar source, including phone calls, emails, or texts. Instead, reach out to the individual or company using the contact information from their official website.
StepVerify payment requests.
Requests for payments using gift cards and prepaid debit cards are often associated with scams.
Schwab will cover losses in any of your Schwab accounts due to unauthorized activity. Learn more >
Additional steps you can take.
Utilize these helpful guides and security features to protect yourself online.
If you suspect fraud or identify theft with your Schwab account, contact us immediately.
If you are abroad, call +1-602-355-7300.
Report unauthorized activity.
Report unauthorized activity immediately to Schwab as well as credit bureaus and appropriate government agencies.
Report a Vulnerability.
If you believe you have found a vulnerability in one of our products or services, please let us know by following these steps on our Report a Vulnerability page.
Have questions about security at Schwab?
Call us at 800-435-4000.