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Customer Service Numbers
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Schwab Brokerage Services
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Schwab Bank for Checking
Monday–Friday, 4:00 a.m.–8:00 p.m. PT (excluding bank holidays),
Saturday and Sunday, 6:00 a.m.–7:30 p.m. PTServices
Lost, Damaged, or Stolen CardMortgage customers:
If you'd like to send a qualified written request, notice of error, or information request, please see your monthly periodic statement for the address of your loan servicer. If you have questions about who to contact, call Schwab Bank at 800-279-3005. -
Schwab Intelligent Portfolios®
Schwab investment professionals¹ are available 24/7
Learn more about Schwab Intelligent Portfolios, offered through Charles Schwab & Co., Inc. >
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Schwab Trading Services
Available 24/7
Current clients: 800-435-9050
Prospective clients: 888-245-6864
Learn more about our best trading tools and services plus specialized support >
Send a letter to your nearest location
Mail to El Paso, TX if you're a resident of AK, AZ, CA, CO, HI, IA, ID, KS, MT, ND, NE, NM, NV, OK, OR, SD, TX, UT, WA, or WY, or a member of Armed Forces America or Armed Forces Pacific.
Mail to Orlando, FL if you're a resident of AL, AR, CT, DC, DE, FL, GA, IL, IN, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT, WI, WV, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, or the Virgin Islands, or a member of Armed Forces Europe.
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U.S. Mailing Address
Standard Mailing Address
Charles Schwab & Co., Inc.
El Paso Operation Center
P.O. Box 982600
El Paso, TX 79998
Overnight Mailing Address
Charles Schwab & Co., Inc.
El Paso Operation Center
1945 Northwestern Drive
El Paso, TX 79912 -
U.S. Mailing Address
Standard Mailing Address
Charles Schwab & Co., Inc.
Orlando Operations Center
P.O. Box 628291
Orlando, FL 32862-8291
Overnight Mailing Address
Charles Schwab & Co., Inc.
Orlando Operations Center
1958 Summit Park Drive, Suite 200
Orlando, FL 32810 -
International Mailing Address
Regular Mail:
Charles Schwab & Co., Inc.
Attn: Global Operations
PO Box 2912
Phoenix, AZ 85062-2912
USA
Overnight/Express Mail:
Charles Schwab & Co., Inc.
Attn: Phoenix ROC Document Control (Global Operations)
2423 E. Lincoln Drive
Phoenix, AZ 85016
USA
Services
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Brokerage Services
- TeleBroker® 800-272-4922
Learn more about TeleBroker > - Schwab 529 888-903-3863
Monday-Friday, 6:30 a.m.-3:30 p.m. PT - Via TTY services for the hearing impaired 800-345-2550
- TeleBroker® 800-272-4922
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Multilingual and International Services
- Mandarin or Cantonese 800-662-6068
Learn more about our Mandarin and Cantonese services 中文.>
From outside the United States +1-415-667-8400 - Vietnamese 866-824-8438
From inside the United States 877-853-1802 - Spanish 800-786-5174
- Mandarin or Cantonese 800-662-6068
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Lost or Stolen Card
- Report a lost or stolen Schwab One® Visa® Platinum Debit Card
800-421-4488
24/7 access - From outside the United States
+1-317-596-4501
- Report a lost or stolen Schwab One® Visa® Platinum Debit Card
more information
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Schwab Bank Automated Services
877-824-5624
24/7 access -
Schwab Bank Lost, Damaged, or Stolen Card
Replace a lost or damaged Schwab Bank Visa® Platinum Debit Card on Schwab.com.
Report a stolen Schwab Bank Visa® Platinum Debit Card
888-403-9000
24/7 access
From outside the United States
+1-317-596-4501 -
Mortgage Customers
If you'd like to send a qualified written request, notice of error, or information request, please see your monthly periodic statement for the address of your loan servicer. If you have questions about who to contact, call Schwab Bank at 800-279-3005.