Project: How to manage trusted devices
Descriptive Transcript
Video intro plays
Narrator: Schwab takes your security seriously. To help protect your accounts, Schwab uses a 2-step verification process when a new or unrecognized device is used to log into Schwab.com. Want to skip this step? Consider designating your device as trusted. A trusted device is a device you use frequently, such as your personal cell phone, tablet, or home computer. When you log in to Schwab.com on a trusted device, Schwab will automatically recognize the device and skip two-step verification.
You can quickly and easily add, review, or remove trusted devices from your profile. To add a trusted device, visit Schwab.com on a new device. Enter your Login ID and Password, then select Log in.
Log in credentials are entered and Log in is selected
You will be prompted to select an authentication method to confirm your identity. After confirming your identity, select Trust this device to add it to your list of trusted devices, then click Continue. Don't trust a public or shared device.
Trust this device is selected, then Continue is clicked
Curious about which devices have been used to log into Schwab.com? Select Profile, then select Security Settings.
Profile, then Security Settings is selected
On the left-hand side, select Previous Login.
Previous Login is selected
From the All tab, you can review a list of all devices that have completed the 2-step verification process.
Interested in giving a custom name to a device? Select Rename next to the desired device and enter a name of your choice. This can help you quickly recognize a device, especially if you have multiple devices or share devices.
Rename is selected, then a new name is entered
If you’d like to remove a trusted device, select Untrust. The selected device will now be required to go through the two-step verification process the next time it attempts to log in. If you do not recognize a device listed and suspect your account may have been compromised, contact a Schwab representative at 888-3-SCHWAB.
Untrust is selected
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