Four quick tips to better protect your account(s)
1. Use unique passwords in the places where you do business
Not all passwords are created equal. These days, it seems that every website you visit wants you to create a password. You may have dozens of accounts, with dozens of passwords. Because it can be difficult to remember all of them, you may be tempted to re-use a particular password, but it’s critical that you not do this, especially when it comes to your financial accounts.
At Schwab the security of your account(s) goes beyond login IDs and passwords, but it is important to remember one thing:
For sensitive websites, like financial institutions and email providers, make sure you have a unique password for each one.
At Schwab, your passwords are stored in very secure ways. However, they may not be stored in the same ways, or as securely, at an online retailer, a government website, or within a social media database. Using the same password for multiple sites makes you vulnerable to the risk that a security compromise at any of these entities could lead to exposure across all of your online credentials.
Keeping a unique password for your financial services accounts protects you from this type of risk.
To make changes to your password or login ID, visit schwab.com/Passwords
2. Enroll in Two-step Verification
Make your Schwab sign in more secure with two-step verification. After enrolling, you'll receive a push notification or one-time security code to use with your password each time you sign in for stronger account protection. These methods help protect the security of your accounts, even if someone else has correctly guessed your existing login ID and password.
3. Ensure your contact information is up-to-date
In the coming months and years, you will see Schwab provide new ways of securing your transactions, and it is important that Schwab has a way of getting in touch with you quickly and efficiently.
It is critical that you check your contact information periodically, and keep it up-to-date if you make any changes to your physical address, home or mobile phone numbers, or email addresses.
To check your current information, visit schwab.com/MyProfile
4. Consider activating voice ID or including a verbal password when you call us
Voice ID enables us to authenticate you simply by having you say the phrase "At Schwab my voice is my password." This bypasses the need for us to authenticate you by asking for other personal information when you call Schwab.
Visit schwab.com/VoiceID or contact a Financial Service Professional to learn more.
A verbal password provides an additional level of security when dealing with Schwab over the phone. If you add a verbal password to each of your account(s), that verbal password will be the primary authentication that we request before we discuss the account or accept any verbal account transaction instructions over the phone.