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Cyber-Savvy Tips from Schwab
Put the brakes on the Fraud Investigation Scam
A young woman in a green skirt and yellow top is standing next to an older woman in a blue skirt and green top, who's sitting.
Older woman: The latest scam that's really targeting older people is the "fraud" investigation.
The view moves to the right, away from the women, to where the image of a smartphone appears. On the phone's screen, the buttons are replaced with a blue badge that says, "Police." The badge is then replaced with the image of an office building.
Young woman: An older loved one is contacted by someone claiming to be from law enforcement or a company they know and trust...
On the phone's screen there is now the image of a spinning dollar bill, which vanishes and is replaced by exclamation points.
Older woman: ...and told that someone's trying to steal their money. Or their identity has been linked to a crime. It's scary because they make it sound like you have to act right away. And maybe even threaten you with being arrested.
The two women appear again, with the blue "Police" badge in a large white circle between them. For a moment, the badge moves toward the older woman, hovering over her menacingly.
Young woman: Then they ask for money to help solve the case. When they start asking for money—
In the white circle, the badge turns into a red dollar sign.
Older woman: It's time to fight back.
The older woman strikes the circle with her elbow, and the circles flies offscreen.
Young woman: No one will ever ask for money to help with an "investigation" [makes air quotes with her fingers].
Older woman: Don't let the scammers scare you.
Voiceover: Learn more at schwab.com/schwabsafe.
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