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Results based on an Investor's Business Daily (“IBD”) and TechnoMetrica study of 34 online brokers as scored by 10, 250 visitors to the IBD website between September and November 2012. The 16 brokers selected by 100 or more participants were ranked on twelve attributes based on a Customer Experience Index score. The overall ranking was based on a weighing of all twelve attributes and how well each broker scored for each. Click here for further information on how the ratings were calculated.
"2013 Online Broker Survey" March 11, 2013. Barron's is a trademark of Dow Jones & Co., L.P. All rights reserved. Reprinted with permission of Barron's.