FAQs

Get answers to frequently asked questions about Charles Schwab Cards from American Express.

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American Express card

Schwab Investor Card® from American Express

Frequently Asked Questions

Is American Express or Charles Schwab the issuer of this Card?
Who is eligible to apply?
I already have an American Express Card. Can this Card be converted into The Schwab Investor Card® from American Express?
Will I be able to access my Card account information through my Schwab.com account summary page?
If I need help with my Card accounts, what number should I call?
How do I earn cash back?
How much do I have to spend to receive cash back?
Can my cash back be placed into an account other than my eligible Schwab account?
Can my cash back be deposited into more than one eligible Schwab account?
American Express Platinum card

The American Express Platinum Card® for Schwab

Platinum FAQ

Is American Express or Charles Schwab the issuer of the Card?
Who is eligible to apply?
I already have an American Express Card. Can this Card be converted into The American Express Platinum Card ® for Schwab?
Will I be able to access my Card account information through my Schwab.com account summary page?
If I need help with my Card accounts, what number should I call?
How does the Membership Rewards® program work?
How does the Invest with Rewards benefit work?
How does the Schwab Appreciation Bonus benefit work?