SMS Terms and Conditions
These terms and conditions apply to SMS text messages sent by Charles Schwab. These messages can be recurring (e.g. Profile Changes, Deposits & Transfers, Trading Activity, etc.), one-time (e.g. identity verification with one-time password), or relationship based (e.g. communicating with a Financial Consultant) (together, "Schwab SMS Messages"). Message and data rates may apply from your wireless carriers to you. Mobile numbers will not be shared outside of the SMS program that users have opted into.
Schwab Text Alerts: Schwab Text Alerts provide updates and information related to your Schwab account. You can opt out of receiving Schwab Text Alerts at any time by texting STOP to 724922 or 45917. You may also change the Alerts you wish to receive by going to schwab.com or the Schwab Mobile App, or call 800-435-4000. For additional help, text HELP to 724922 or 45917, go to schwab.com/contact us or call 800-435-4000.
One-Time Password SMS: Schwab One-Time Password (OTP) SMS provides a verification code to use to confirm your identity upon log in to your Charles Schwab account. These are one-time messages at your request. You will not receive other text messages from short codes: 71961 and 94960
Relationship-Base Texts: For relationship-based SMS Texts, a Schwab Financial or Wealth Consultant will initiate a system generated opt-in message that requires the recipient to respond with YES prior to any further communications being sent from the Schwab professional. Opt-outs can be submitted at any time by sending a STOP message to the number where consent was originally provided. Consent provided by opting in for relationship-based SMS Texts will not be shared with any other SMS program at Schwab, Schwab affiliates, or any 3rd party. Should you have any questions about Relationship-based SMS texts, please contact your Schwab Financial or Wealth Consultant directly.
The below notices and disclosures are applicable to both Schwab Alerts and Relationship Based Messages:
Alerts and commands, including HELP, GETINFO or STOP, may not be delivered, or may be delayed, if your mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of Schwab or the wireless carrier may interfere with Schwab SMS Message delivery, including the customer's equipment, terrain, and proximity to buildings, foliage, and weather. Neither Schwab nor the wireless carrier guarantees Schwab SMS Messages will be delivered and neither Schwab nor the wireless carrier is liable for delayed, mis-delivered, or undelivered Schwab SMS Messages.
Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, C Spire Wireless, Cricket, Cincinnati Bell and Virgin Mobile. T-Mobile is not liable for delayed or undelivered messages.
Disclaimer of Warranties.
YOU AGREE THAT YOUR USE OF AND ACCESS TO THE SCHWAB SMS MESSAGES ARE AT YOUR SOLE RISK. THE SCHWAB SMS MESSAGES ARE PROVIDED ON AN "AS IS" AND AN "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCHWAB SPECIFICALLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SCHWAB SMS MESSAGES (INCLUDING WITHOUT LIMITATION, ITS PERFORMANCE, AVAILABILITY, CONTENTS, OR FUNCTIONS), INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, QUIET ENJOYMENT, QUALITY OF INFORMATION, AND FITNESS FOR A PARTICULAR PURPOSE.
SCHWAB DOES NOT REPRESENT OR WARRANT THAT THE SCHWAB SMS MESSAGES WILL MEET YOUR REQUIREMENTS, OR THAT YOUR USE OF AND ACCESS TO THE SCHWAB SMS MESSAGES WILL BE UNINTERRUPTED, ERROR-FREE OR INSTANTANEOUS, OR THAT DEFECTS IN THE ALERTS CAN OR WILL BE CORRECTED.
Limitation of Liability.
IN NO EVENT SHALL SCHWAB BE LIABLE TO YOU OR ANY THIRD PARTY FOR LOST PROFITS, REVENUES, OR OTHER FINANCIAL LOSSES OR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR ANY CLAIM BY ANY THIRD PARTY.
SCHWAB SHALL NOT BE LIABLE IF THE SCHWAB SMS MESSAGES (OR ANY PART THEREOF) CANNOT BE PROVIDED OR FOR ANY FAILURE TO PERFORM ANY OBLIGATIONS CONTAINED IN THIS AGREEMENT DUE TO, DIRECTLY OR INDIRECTLY, THE FAILURE OF ANY EQUIPMENT, TRANSMISSION OR DELIVERY PROBLEMS, OR ANY INDUSTRIAL DISPUTE, WAR, FLOOD, EXPLOSION, ACT OF GOD OR ANY OTHER EVENT BEYOND OUR CONTROL.
Indemnity.
You agree to defend, indemnify and hold harmless Schwab and its agents and licensors from and against any action, proceeding, loss, damage, liability, claim, or demand, cost or expense, including, without limitation, reasonable attorneys' fees, experts' fees and court costs, arising out of or relating to your use of or access to the Schwab SMS Messages.
The disclaimers, indemnification obligations, and limitations of liability will survive any termination or expiration of these terms.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY HEREUNDER IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES WILL REMAIN IN EFFECT.
Schwab respects your right to privacy. You can view our privacy practices and notices here.