SMS Terms and Conditions
These terms and conditions apply to SMS text messages sent by Charles Schwab. These messages can be recurring (e.g. Profile Changes, Deposits & Transfers, Trading Activity, etc.) or one-time (e.g. identity verification with one-time password).
After enrolling in Client Alerts ("Alerts"), you will have the opportunity to receive Short Messaging Service ("SMS") messages regarding your profile and/or account(s) from Charles Schwab & Co. and its affiliates (collectively, "Schwab"). Number, frequency, timing, and content of messages will vary depending on your account activity and the alerts you request. Only U.S. mobile phone numbers may be enrolled for recurring messaging referred to as Schwab Text Alerts. Schwab may modify, discontinue, or suspend Alerts at any time without notice.
By enrolling in Alerts, you are giving Schwab your PRIOR EXPRESS CONSENT to contact you at the enrolled mobile phone number for purposes of Alerts fulfillment. Message and data rates may apply from your wireless carriers to you. Mobile numbers will not be shared outside of the SMS program that users have opted into.
One-Time Password SMS: Schwab One-Time Password (OTP) SMS provides a verification code to use to confirm your identity upon log in to your Charles Schwab account. These are one time messages at your request. You will not receive other text messages from short codes: 71961 and 94960
Schwab Text Alerts: Schwab Text Alerts provide updates and information related to your Schwab account. You can opt out of receiving Schwab Text Alerts at any time by texting STOP to 724922. You may also change the Alerts you wish to receive by going to schwab.com or the Schwab Mobile App, or call 800-435-4000. For additional help, text HELP to 724922, go to schwab.com/contactus or call 800-435-4000.
Alerts and commands, including HELP or STOP, may not be delivered, or may be delayed, if your mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of Schwab or the wireless carrier may interfere with message delivery, including the customer's equipment, terrain, and proximity to buildings, foliage, and weather. Neither Schwab nor the wireless carrier guarantees Alerts will be delivered and neither Schwab nor the wireless carrier is liable for delayed, mis-delivered, or undelivered messages.
Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, C Spire Wireless, Cricket, Cincinnati Bell and Virgin Mobile. T-Mobile is not liable for delayed or undelivered messages.
Disclaimer of Warranties.
YOU AGREE THAT YOUR USE OF AND ACCESS TO THE ALERTS ARE AT YOUR SOLE RISK. THE ALERTS ARE PROVIDED ON AN "AS IS" AND AN "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCHWAB SPECIFICALLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE ALERTS (INCLUDING WITHOUT LIMITATION, ITS PERFORMANCE, AVAILABILITY, CONTENTS, OR FUNCTIONS), INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, QUIET ENJOYMENT, QUALITY OF INFORMATION, AND FITNESS FOR A PARTICULAR PURPOSE.
SCHWAB DOES NOT REPRESENT OR WARRANT THAT THE ALERTS WILL MEET YOUR REQUIREMENTS, OR THAT YOUR USE OF AND ACCESS TO THE ALERTS WILL BE UNINTERRUPTED, ERROR-FREE OR INSTANTANEOUS, OR THAT DEFECTS IN THE ALERTS CAN OR WILL BE CORRECTED.
Limitation of Liability.
IN NO EVENT SHALL SCHWAB BE LIABLE TO YOU OR ANY THIRD PARTY FOR LOST PROFITS, REVENUES, OR OTHER FINANCIAL LOSSES OR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR ANY CLAIM BY ANY THIRD PARTY.
SCHWAB SHALL NOT BE LIABLE IF THE ALERTS (OR ANY PART THEREOF) CANNOT BE PROVIDED OR FOR ANY FAILURE TO PERFORM ANY OBLIGATIONS CONTAINED IN THIS AGREEMENT DUE TO, DIRECTLY OR INDIRECTLY, THE FAILURE OF ANY EQUIPMENT, TRANSMISSION OR DELIVERY PROBLEMS, OR ANY INDUSTRIAL DISPUTE, WAR, FLOOD, EXPLOSION, ACT OF GOD OR ANY OTHER EVENT BEYOND OUR CONTROL.
You agree to defend, indemnify and hold harmless Schwab and its agents and licensors from and against any action, proceeding, loss, damage, liability, claim, or demand, cost or expense, including, without limitation, reasonable attorneys’ fees, experts' fees and court costs, arising out of or relating to your use of or access to the Alerts.
The disclaimers, indemnification obligations, and limitations of liability will survive any termination or expiration of these terms.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY HEREUNDER IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES WILL REMAIN IN EFFECT.