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Learning From the Best

When I assumed the responsibilities of CEO of The Charles Schwab Corporation in 2008, I knew I had some big shoes to fill. Chuck Schwab, as both a person and a leader, is a force to be reckoned with. He cares deeply about our clients, and when faced with competing business decisions, he will always choose the one that benefits investors—even if that means turning our business model on its head.

Indeed, when I asked him what I should focus on during my tenure as CEO, I expected a typical response: grow client assets, or reduce operating expenses, or get the stock price up. But Chuck isn’t your typical businessman. “Do your part to make sure Schwab is a strong, independent company 50 years from now,” he said, “because investors deserve a firm that’s on their side.”

Our team recently sat down with Chuck to talk about what it took to build and grow the company that bears his name, as well as what he thinks are the keys to becoming a successful investor.

If I had to distill all I’ve learned from Chuck into a single sentence, it would be this: Doing what’s best for the client is always the right business decision. It’s such a simple idea, and yet it’s ultimately what sets Chuck—and Schwab—apart.

Sincerely,

Walt Bettinger,

President & CEO

What You Can Do Next

Check out Chuck Schwab’s latest book, Invested, now available online and at bookstores across the U.S.

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Important Disclosures

The information provided here is for general informational purposes only and should not be considered an individualized recommendation or personalized investment advice. The investment strategies mentioned here may not be suitable for everyone. Each investor needs to review an investment strategy for his or her own particular situation before making any investment decision.

All expressions of opinion are subject to change without notice in reaction to shifting market conditions. Data contained herein from third-party providers is obtained from what are considered reliable sources. However, its accuracy, completeness or reliability cannot be guaranteed.

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