With Schwab Voice ID, your voice is your password.
Quickly and securely authenticate yourself when you call us by using your personal voiceprint.
What is Schwab Voice ID?
Just like your fingerprint, the sound of your voice is unique to you. With Schwab Voice ID, you can use your voice biometrics to easily authenticate yourself when you call us, whether you're speaking with our automated system or directly with a Schwab professional.
Schwab Voice ID is:
Secure
Works with Schwab's multilayered security measures to keep your accounts safe.
Simple
Replaces the need to remember PINs or personal verification questions.
Speedy
Your one-of-a-kind voice pattern is the fastest way to authenticate yourself.
As we enhance our Voice ID technology, we have temporarily paused most new enrollments. We apologize for any inconvenience. For more information, please call 800-435-4000.
Related Questions
Voice ID is one component of Schwab's multilayered security program, which includes deepfake detection and is continuously updated to address emerging technologies.
We store an encrypted digital representation of your voice using a proprietary algorithm. Your Schwab Voice ID only works with our system.
To learn more about how Schwab keeps your information and assets safe, visit our Security Knowledge Center.
Yes. Our Voice ID service is robust and works in most common scenarios.
Voice ID verifies hundreds of voice characteristics, only a few of which are affected by illness.
We've invested in leading noise-canceling systems so that you can use Schwab Voice ID from almost any location. However, loud background noise can affect whether our system can recognize you.
Our Schwab Voice ID service is very reliable, but if you ever have an issue, we'll make sure it's you with other verification methods.
No. Voice ID does not replace the verbal account password. However, enrolling in Voice ID creates an additional layer of security.
Call 800-435-4000 and speak with a Schwab representative to unenroll from Voice ID.