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FACTS
WHAT DOES THE CHARLES SCHWAB CORPORATION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • account balances and transaction history
  • investment experience and assets
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons The Charles Schwab Corporation chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does The Charles Schwab Corporation share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES NO
For our marketing purposes—
to offer our products and services to you
YES NO
For joint marketing with other financial companies NO We don't share
For our affiliates' everyday business purposes—
information about your transactions and experiences
YES NO
For our affiliates' everyday business purposes—
i
nformation about your creditworthiness
YES YES
For our affiliates to market to you YES YES
For nonaffiliates to market to you NO We don't share
To limit our sharing Call 877-812-1817 within the U.S. or +1-415-667-8400 from outside the U.S.‚—our menu will prompt you through your choices.

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions? Call 877-812-1817 or 800-435-4000 or go to www.schwab.com/privacy.
Who we are
Who is providing this notice? The Charles Schwab Corporation (also "Schwab") and its affiliates. See list of affiliates below.
What we do
How does Schwab protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. To learn more about security at Schwab, please visit www.schwab.com/schwabsafe.
How does Schwab collect my personal information? We collect your personal information, for example, when you
  • open an account or give us your income information
  • seek advice about your investments or tell us about your investment or retirement portfolio
  • make deposits or withdrawals from your account
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies
  • Our affiliates include companies with a Charles Schwab name; financial companies such as Charles Schwab & Co., Inc., Charles Schwab Bank, SSB, Charles Schwab Premier Bank, SSB, Charles Schwab Investment Management, Inc., Charles Schwab Trust Company; and nonfinancial companies such as Schwab Performance Technologies and Schwab Compliance Technologies, Inc.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • The Charles Schwab Corporation does not share with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • The Charles Schwab Corporation doesn't jointly market.

Other important information

Charles Schwab Bank, SSB, and Charles Schwab Premier Bank, SSB, are chartered under the laws of the State of Texas and by state law are subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against Charles Schwab Bank, SSB, or Charles Schwab Premier Bank, SSB, should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below:

 

In person or by U.S. mail: 2601 North Lamar Boulevard, Suite 201, Austin, Texas 78705-4294; by telephone: 877-276-5550; by fax: 512-936-2003; or by electronic submission via the Department’s website:
https://www.sml.texas.gov/consumerinformation/tdsml_consumer_complaints.html.

 

California Residents: Please go to www.schwab.com/privacy to learn more about our Privacy Notice for California Residents.
 

Nevada residents: Nevada law requires us to disclose that you may request to be placed on Schwab's internal "do not call" list at any time by calling 800-435-4000, and that we are providing this notice to you pursuant to state law, and that you may obtain further information by contacting the Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101; phone 702-486-3132; email BCPINFO@ag.state.nv.us. To learn more about our online privacy practices (e.g., "tracking"), please go to www.schwab.com/privacy.
 

Vermont residents: We will automatically limit sharing of your information.
 

This Notice does not apply to Charles Schwab Europe Limited; Charles Schwab, Hong Kong, Limited; Charles Schwab Singapore Pte. Ltd.; Charles Schwab, U.K., Ltd.; or individuals in the European Economic Area (EEA). Please go to international.schwab.com/privacy to learn about the privacy policies applicable to these businesses and individuals in the EEA.

© 2020 The Charles Schwab Corporation. All rights reserved. CC4049422 (0720-0NEM) REG60835FM-11 (07/20) 00244365