Using Touch-Tone

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Using Touch-Tone

Charles Schwab & Co., Inc.

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Schwab offers you two easy ways to access our automated touch-tone services:

Call Schwab by Phone™ at 800-435-4000 and press *55 to continue your call using touch-tone.

Or call TeleBroker®, a direct line to our full suite of touch-tone services, at 800-272-4922. Use these services to quickly get quotes, hear account information, transfer money, and place trade orders at reduced commissions.¹

How to enter ticker symbols:

Press the phone key where the letter appears
Press 1, 2 or 3 to identify the letter's position on the key
After entering the full ticker symbol, press #

For example, to enter IBM, press 43, 22, 61 #

Print out this conversion table to use the next time you call:

A = 21	F = 33	K = 52	P = 71	U = 82	Z = 12
B = 22	G = 41	L = 53	Q = 11	V = 83	$ = 17
C = 23	H = 42	M = 61	R = 72	W = 91	/ = 18
D = 31	I = 43	N = 62	S = 73	X = 92	. = 19
E = 32	J = 51	O = 63	T = 81	Y = 93

Shortcuts and tips
Press *4 to hear the last prompt again.
Press *5 to cancel the last entry and start over.
Press *6 to return to the main menu.
Press *8 to end the call (or hang up).
Press *9 for automated help.
Press *0 to talk with a Schwab Representative.

Entering Preferred Stocks

Security Type	Designator	Security	Symbol	Enter
Preferred stock	30#	IBM pref	IBM/PR	43, 22, 61 30 #
Preferred A	30A#	IBM prefA	IBM/PRA	43, 22, 61 30 21 #
When issued	90#	IBM Corp	IBM	43, 22, 61 90 #

Option Trading
Option trading is available on TeleBroker. To trade an option, clients must know the stock symbol, call
expiration month and strike price. All entries must be followed by "20 #".

For example, Company Symbol XYZ January call, $140 strike price becomes:

Stock Symbol	Call Expiration Month	Strike Price	Option Suffix
XYZ	A	H	20#
92 93 12	21	42	20#

Use the tables below to determine how to enter the expiration and strike price on your touch-tone telephone.

Expiration Month	Call	Put
January	A	M
February	B	N
March	C	O
April	D	P
May	E	Q
June	F	R
July	G	S
August	H	T
September	I	U
October	J	V
November	K	W
December	L	X

Strike Price	Letter	Enter on TB	Price	Letter	Enter on TB
5, 105, 205	A	21	70, 170, 270	N	62
10, 110, 210	B	22	75, 175, 275	O	63
15, 115, 215	C	23	80, 180, 280	P	71
20, 120, 220	D	31	85, 185, 285	Q	11
25, 125, 225	E	32	90, 190, 290	R	72
30, 130, 230	F	33	95, 195, 295	S	73
35, 135, 235	G	41	100, 200, 300	T	81
40, 140, 240	H	42	7.5, 37.5	U	82
45, 145, 245	I	43	12.5, 42.5	V	83
50, 150, 250	J	51	17.5, 47.5	W	91
55, 155, 255	K	52	22.5	X	92
60, 160, 260	L	53	27.5	Y	93
65, 165, 265	M	61	32.5	Z	12

Reach TeleBroker in other languages

Language	From Inside the U.S.	From Outside the U.S.²
Mandarin	800-600-7088	415-788-8857
Cantonese	800-872-4922	415-788-3883
English	800-272-4922	510-835-3257

Return to the Schwab by Phone main page

1. Automated phone trading commissions per executed trade: Equity trades are $17.95 for the first 1,000 shares, plus $0.015 for each additional share for clients with less than $1 million in household assets and less than 120 trades per year. Clients with household assets of $1 million or more or who execute 120 or more trades per year pay a flat $13.95 per trade. Transaction-fee mutual funds are $49.95 per trade; option trades are $13.95 per trade, plus $0.75 per contract. Automated phone option trades are available only on TeleBroker, Schwab’s touch-tone service.
2. Tolls are applicable.

Have your Login ID and password ready when you call. The same password works on Schwab by Phone and TeleBroker. Your phone password is not your web password. If you don't have a password, the system will help you create one.

Access to Electronic Services may be limited or unavailable during periods of peak demand, market volatility, systems upgrades or maintenance, or for other reasons.

Charles Schwab & Co., is licensed under the following and related United States Patents: 4,845,739; 5,255,309; 5,259,023; 5,347,633; 5,351,285; 5,365,575; 5,251,252; 5,359,645; 5,297,197; 5,561,707; 5,684,863; and others.

(1102-10282)