Q. Why is Schwab Bank offering home loans with another lender?
Schwab Bank has established a home lending program from Quicken Loans as part of its commitment to provide Schwab clients a great home lending experience, Schwab Bank chose Quicken Loans due to its proven ability to deliver industry-leading service, technology and support for people seeking home loans.
Q. What is Quicken Loans' track record?
With over 25 years of experience, Quicken Loans is the nation's largest online retail mortgage lender and was ranked “Highest in Customer Satisfaction for Primary Mortgage Origination" in the U.S. Three Years in a Row1 by J.D. Power and Associates. Simply put, the Quicken Loans approach to customer service is a great fit with ours.
Q. What types of home loans are available?
Schwab Bank will continue to offer a wide range of mortgage products through Quicken Loans for refinancing or purchasing needs. The mortgage loan options include conforming and jumbo loans, FHA and VA mortgages and flexible fixed-term loans ranging from 8 to 30 years.
Q: Are there special benefits for Schwab clients who obtain a loan through Quicken Loans?
Through this new program, we are able to offer our clients a number of great benefits:
1. Quicken Loans received the highest numerical score in the proprietary J.D. Power and Associates 2010—2012 Primary Mortgage Origination StudiesSM. 2012 study based on 3,552 total responses measuring 19 lenders and measures opinions of consumers who originated a new mortgage. Proprietary study results are based on experiences and perceptions of consumers surveyed in July—August 2012. Your experiences may vary. Visit jdpower.com.
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